24/7 Help Desk

Your business does not follow the typical 9-5 work schedule; neither should your technical support. Zionnetwork’s 24/7 Help Desk service provides a single point of contact that can assist every member of the organization with resolving their technical needs.

Our industry-certified technicians will provide your organization with the around-the-clock support it has been looking for.

Key Features:

• Simple  points-based or per-user pricing
• Domestic call center
• ITIL best practices
• Round-the-clock support by certified technicians
• Access to the eSupport Portal for easy reporting
• Choice of multiple service offerings
• Call-dispatch capabilities for on-site repairs
• Access to qualified service providers for on-site repairs